Pricing

Hourly Rates

For one-time projects, ad-hoc interventions, or services outside your subscription plan.

When it applies

When to use hourly rates

No subscription

One-time projects, initial setups, or occasional support without a monthly contract.

Outside your plan

Work that exceeds your current subscription scope — migrations, expansions, special projects.

Emergencies

After-hours interventions, weekends, or critical situations requiring immediate response.

Rates

Three service tiers

The rate depends on job complexity. Every intervention is classified transparently.

Standard Support

Helpdesk & troubleshooting

35€/h
  • Remote troubleshooting & assistance
  • Software installation & configuration
  • Printer & peripheral setup
  • User account management
  • Basic email support
  • OS updates & patching
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Specialist & Projects

Security, architecture, complex solutions

85€/h
  • Security audit & assessment
  • Infrastructure architecture & planning
  • Virtualization (Proxmox, Hyper-V, VMware)
  • VoIP system design & deployment
  • Disaster recovery planning
  • Cloud migration strategy
  • Complex networks (multi-site, SD-WAN)
  • Compliance consulting
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Important details

Billing terms and available discounts

  • Minimum billing: 1 hour

    Each intervention is billed for a minimum of 1 hour.

  • Travel time

    Travel time for on-site work is billed separately.

  • Emergency / after-hours: +50%

    Interventions outside business hours (evenings, weekends, holidays) carry a 50% surcharge.

  • Pre-paid hour blocks

    Discounts available for blocks of 10, 20, or 50 hours purchased in advance.

  • Prices exclude VAT

    All listed rates are net of VAT (19%).

Not sure which rate applies?

Get in touch and we'll provide a free estimate for your project.

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